FAQ

Refugee and Asylum Enquiries

I am seeking refugee protection in Australia. Can you help me with legal protection matters?

Australia for UNHCR exists purely as a fundraising office.

We do not have the expertise or facilities to provide legal advice. For specific information regarding protection within Australia please contact the UNHCR Regional Office in Canberra.

Donor Enquiries

I am a donor and have changed my address/contact details, what do I do?

Please either email your new details to info@australiaforunhcr.org.au or phone our office on 1300 361 288 and we can arrange to change your details for our records.

I only want to receive communications by email. Is this possible?

Yes, please let us know by calling 1300 361 288 or send an email to info@australiaforunhcr.org.au

Should you have any further inquiries don't hesitate to get in contact with us.

Are my donations tax-deductible, and do I get a receipt?

All donations over $2 are fully tax-deductible. If you donate online you’ll receive a receipt straight away at the email address you provide.

If you’re a monthly donor, you’ll receive just one tax receipt at the end of the financial year – it’s easier for you as well as being more time and cost-efficient for us.

Thank you for your generous support for refugees.